WGU INFORMATION-TECHNOLOGY-MANAGEMENT CERTIFICATION TEST ANSWERS, MOCK INFORMATION-TECHNOLOGY-MANAGEMENT EXAM

WGU Information-Technology-Management Certification Test Answers, Mock Information-Technology-Management Exam

WGU Information-Technology-Management Certification Test Answers, Mock Information-Technology-Management Exam

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Tags: Information-Technology-Management Certification Test Answers, Mock Information-Technology-Management Exam, Reliable Information-Technology-Management Exam Cram, Information-Technology-Management Exam Introduction, Information-Technology-Management Test Dumps Pdf

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Information-Technology-Management Certification Test Answers : Free PDF Quiz 2025 Realistic WGU WGU Information Technology Management QGC1 Certification Test Answers

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WGU Information Technology Management QGC1 Sample Questions (Q18-Q23):

NEW QUESTION # 18
Which two benefits does RFID tagging offer for supply chain management? Choose 2 answers.

  • A. Discards inconsistent, incorrect, or incomplete information
  • B. Tracks a product's journey from manufacturing facility to store
  • C. Serves as a unique product identifier
  • D. Automates the different activities of the supply chain

Answer: B,C


NEW QUESTION # 19
Which system provides a foundation for collaboration between departments, enabling people in different business areas to communicate?

  • A. Customer relationship management (CRM)
  • B. Supply chain management (SCM)
  • C. Enterprise resource planning (ERP)
  • D. Electronic data interchange (EDI)

Answer: C

Explanation:
* Definition of ERP Systems:
* ERP integrates core business processes across various departments, such as finance, HR, procurement, and production.
* It creates acentralized communication platformfor cross-departmental collaboration and seamless data sharing.
* Purpose of ERP:
* Ensures real-time data visibility across the organization.
* Promotes collaboration by eliminating data silos and enabling efficient workflows.
* Incorrect Options Analysis:
* B. Supply Chain Management (SCM):Focuses on logistics and supply chain optimization, not general collaboration.
* C. Customer Relationship Management (CRM):Concentrates on customer interactions.
* D. Electronic Data Interchange (EDI):Facilitates data sharing with external partners, not internal collaboration.
References and Documents of Information Technology Management:
* "ERP Integration Best Practices" (Gartner).
* ITIL Service Design: ERP Modules Overview (Axelos).


NEW QUESTION # 20
Which software development approach builds a small-scale representation or working model of the system to ensure it meets the user and business requirements?

  • A. Rational unified process (RUP)
  • B. Waterfall
  • C. Iterative
  • D. Prototyping

Answer: D

Explanation:
* Prototyping in Software Development:
* Prototyping involves creating a working model of the system to validate that it meets user and business requirements.
* It is an iterative approach where users interact with the prototype and provide feedback for improvements.
* Why Other Options Are Incorrect:
* Option A (Waterfall):Follows a linear approach without iterative feedback.
* Option B (RUP):A structured iterative approach but not focused solely on prototyping.
* Option C (Iterative):While iterative development involves cycles, it does not specifically focus on building prototypes.
References:
* Prototyping and Agile Development Practices - Agile Alliance
* "Prototyping in Systems Development" - IEEE


NEW QUESTION # 21
What is a benefit of in-house development and maintenance of information technology systems?

  • A. Allows for the fastest development time and ability to scale to new demand levels
  • B. Utilizes state-of-the-art technological resources without having to acquire and maintain them
  • C. Increases financial savings because it costs less than outsourcing the work
  • D. Creates a better quality workforce by combining both technical and business skills

Answer: D

Explanation:
* Benefits of In-House Development and Maintenance:
* In-house teamsgain deep knowledgeof the organization's business processes, enabling better alignment between IT systems and business needs.
* Combinestechnical expertise with business insights, resulting in a workforce that understands the company's unique challenges and opportunities.
* Why Other Options are Incorrect:
* A. Financial savings:In-house development often incurs higher costs due to salaries, training, and infrastructure.
* B. Utilizing state-of-the-art resources:This is typically a benefit of outsourcing, not in-house development.
* D. Fastest development time:In-house development is often slower compared to outsourcing due to limited resources.
References and Documents of Information Technology Management:
* "In-House vs. Outsourced Development: A Comparative Analysis" (Forrester).
* ITIL Service Design and Workforce Development (Axelos).


NEW QUESTION # 22
An inventory manager is using a company's customer relationship management (CRM) system to determine how much inventory to pre-order for an upcoming sales promotion.
Which phase of CRM does this describe?

  • A. Analyzing
  • B. Reporting
  • C. Predicting
  • D. Defining

Answer: C

Explanation:
* Understanding CRM Phases:
* CRM systems encompass phases such as reporting, analyzing, and predicting to support business operations and decision-making.
* Thepredicting phaseuses historical data to forecast future trends, behaviors, or requirements.
* Application in the Scenario:
* The inventory manager is using CRM data to forecast how much inventory to pre-order for a sales promotion, aligning with the predicting phase.
* This involves evaluating past sales trends and customer behaviors to anticipate demand.
* Why Other Options Are Incorrect:
* Option B (Defining):This phase does not exist in CRM processes.
* Option C (Reporting):Reporting provides data summaries but does not forecast future needs.
* Option D (Analyzing):Analyzing focuses on identifying patterns but stops short of prediction.
References:
* CRM Process Phases - Gartner
* "Predictive Analytics in CRM" - Salesforce


NEW QUESTION # 23
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